Terms of Service

1. Agreement Overview

These Terms govern your use of services provided by Orbit AI, a trading name of Orbit Marketing Ltd, registered in England and Wales (Company Number 15580448), Registered Office: 71-75 Shelton St, Covent Garden, London, WC2H 9JQ.

2. Services

We provide AI-powered solutions including marketing automation, sales process optimisation, lead generation and nurturing, CRM integration, data analysis, custom AI tool development and strategic consultation. Services are delivered remotely unless otherwise agreed.

3. Client Responsibilities

Provide accurate business information, grant necessary system access, respond promptly to feedback requests, ensure compliance with applicable laws, participate in scheduled meetings and notify us of significant business changes.

4. Payment Terms

Payment terms are 30 days from invoice date. Late payments may incur 1.5% per month. All fees are exclusive of VAT. Payment in GBP by bank transfer (preferred), card or direct debit.

5. Intellectual Property

We retain ownership of proprietary methodologies, software tools and frameworks. You retain ownership of your business data, brand assets and content. Custom work created specifically for you becomes your property upon full payment.

6. Confidentiality

Both parties agree to keep confidential information secure, use it only for service delivery and not disclose to third parties without consent.

7. Data Protection

We process personal data in accordance with UK GDPR. You remain the data controller for your customer data. We act as data processor when handling your data.

8. Disclaimers

Results may vary. We do not guarantee specific outcomes. Services depend on third-party platforms. Our services do not constitute legal, financial or regulatory advice.

9. Limitation of Liability

Our total liability is limited to the amount paid in the 12 months preceding the claim, or £10,000, whichever is lower. We are not liable for indirect damages, loss of profits or third-party platform changes. This does not apply to death or personal injury caused by negligence, fraud or matters that cannot be excluded by law.

10. Termination

Either party may terminate for material breach with 30 days' written notice, for insolvency or immediately for fraud. Outstanding fees become due on termination.

11. Governing Law

These Terms are governed by English law and subject to the exclusive jurisdiction of English courts.

12. Contact

Orbit Marketing Ltd (trading as Orbit AI) · 71-75 Shelton St, Covent Garden, London, WC2H 9JQ
Email: launch@orbitmarketing.ai · Phone: +44 20 4652 2167 · Last Updated: 27/07/2025